crickex betting Terms and Conditions

1

General Provisions

This section describes the basic terms of use for the crickex betting platform.

1.1 Parties to the Agreement

These terms and conditions form a binding agreement between the crickex betting platform (hereafter referred to as the "Platform" or "Site") and the user registered on the site (hereafter referred to as "Member" or "User"). By accessing the site or creating an account, the user is considered to have fully accepted these terms.

1.2 Scope of Application

These terms apply to all services offered by crickex betting — sports betting, casino games, live casino, slots and other entertainment services. A detailed introduction to the platform is available on the About Us page. In addition to these terms, separate bonus terms, the privacy policy and any other applicable rules also apply to members.

1.3 Right to Amend Terms

crickex betting reserves the right to change, amend or remove any part of these terms at any time. The updated date published on the site after any change will be treated as the date the new terms take effect. It is the member's responsibility to check this page regularly and stay informed of any changes.

2

Account Registration and Eligibility

Rules regarding the conditions for opening an account at crickex betting and the registration process.

2.1 Age Requirement

The minimum age to open an account at crickex betting is 21 years. No person under the age of 21 may register or participate on this platform. By creating an account, the user declares that they are at least 21 years old. crickex betting reserves the right to verify age at any time and may suspend an account until verification is complete.

2.2 One Account Rule

Each person may operate only one account. Having more than one account is a direct violation of the platform's policy, and in such cases all associated accounts may be closed. Claiming bonuses using multiple accounts is strictly prohibited.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete and up to date. crickex betting reserves the right to cancel any account opened with incorrect or false information. If any details change, the member must update them on the account promptly.

2.4 Account Security

It is entirely the member's responsibility to keep their login credentials (username and password) confidential. The member is personally responsible for all activity carried out on their account. If unauthorised access to an account is suspected, the crickex betting support team must be notified immediately.

3

Deposit and Withdrawal Policy

Rules that apply to depositing and withdrawing funds at crickex betting.

3.1 Deposit Methods and Limits

Accepted deposit methods at crickex betting are: bKash, Nagad, Rocket and bank transfer (for example Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount for all methods is ৳200. The maximum limit is set according to individual needs.

3.2 Withdrawal Methods and Limits

The same methods — bKash, Nagad, Rocket and bank transfer — are accepted for withdrawals. The minimum withdrawal amount is ৳1,000. Requests are generally processed within 1 hour. However, withdrawals may be delayed if account verification has not been completed.

3.3 Source of Funds

Funds deposited at crickex betting must come from a legitimate source. The member confirms that they have lawful ownership of the money deposited. If funds from an illegal source or suspicious transactions are identified, the account will be suspended immediately.

3.4 Currency

All transactions on crickex betting are conducted in Bangladeshi Taka (৳). Transactions in foreign currencies are not accepted.

4

Bonus and Promotion Terms

Specific rules regarding the use of all bonuses and promotional offers.

4.1 Welcome Bonus

New members are eligible for a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement on the bonus is 15 times the bonus amount. For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200, with wagering of ৳1,200 × 15 = ৳18,000. The bonus is not considered direct cash in any way — wagering must be completed before bonus funds can be withdrawn.

4.2 Weekly Reload Bonus

The weekly crickex betting reload festival bonus gives a 30% bonus on a qualifying deposit once per week, up to a maximum of ৳5,000. The minimum deposit is ৳200 and the wagering requirement on the bonus is 18 times. Example: depositing ৳2,000 earns a ৳600 bonus and wagering will be ৳600 × 18 = ৳10,800.

4.3 Bonus Misuse Prohibited

Claiming bonuses through multiple accounts, wagering bonuses using bots, or using bonuses in any other fraudulent way is strictly prohibited. If such activity is detected, the bonus and any winnings earned from it will be voided and the account may be suspended.

4.4 Other Promotions

Special bonuses for cricket fans, birthday rewards, refer-a-friend bonuses and weekend live casino bonuses — each promotion has its own separate terms that are clearly stated on the bonus claim page. It is entirely the member's responsibility to read and understand the terms of all promotions.

5

Fair Play and Prohibited Activities

The following rules must be strictly followed to maintain an orderly environment on the platform.

5.1 Prohibited Activities

The following activities are strictly prohibited on crickex betting:

Using automated software, bots or scripts to place bets or operate games
Match fixing or any attempt to influence results
Exploiting technical errors or vulnerabilities in the platform
Accessing another member's account or attempting to steal their information
Hacking, sending viruses or malicious code
Money laundering or illegal financial transactions

5.2 Management Rights

If crickex betting has sufficient evidence or reasonable suspicion, it reserves the right to suspend any account immediately for investigation. Withdrawal from the relevant account may be held until the investigation is complete.

5.3 Resolution of Technical Errors

crickex betting reserves the right to void any bet placed on the basis of incorrect odds or payouts displayed due to a software or system error. Any winnings during a period of technical issues may be reversed.

6

Intellectual Property and Copyright

6.1 Ownership

All content published on the crickex betting platform — logos, designs, text, graphics, software and other elements — is fully covered by crickex betting's intellectual property rights. No member or third party may reuse, republish or use this content commercially without prior permission.

6.2 Limits on Personal Use

Members may view platform content only for their own personal, non-commercial use. For detailed information on the protection of user data privacy, please read our Privacy Policy.

7

Limitation of Liability

7.1 Service Guarantee

crickex betting makes every effort to keep the platform running without interruption. However, the service may be temporarily unavailable due to technical maintenance, server upgrades or unforeseen circumstances. The platform will not be liable for any loss or inconvenience to members in such situations.

7.2 Liability for Gambling Losses

crickex betting is not responsible for any financial loss a member incurs as a result of participating in bets or casino games. Each member participates of their own accord and is solely responsible for their own financial outcomes. For more information on the importance of responsible gaming, please see our Responsible Gaming page.

7.3 Third-Party Services

Transactions on the crickex betting platform are processed through third-party game providers (such as Pragmatic Play, Evolution, JILI, PG Soft) and payment services. crickex betting is not directly liable for the failure or errors of these third-party services.

8

Account Closure and Dispute Resolution

8.1 Closure at Member's Request

Any member may close their account at any time by contacting the support team. It is possible to withdraw a verified balance before closing the account, but bonus funds subject to incomplete wagering requirements will be forfeited.

8.2 Closure at Platform's Initiative

crickex betting reserves the right to close any account without prior notice for breach of terms, fraud, operating multiple accounts or any other valid reason. The decision on whether to return any applicable balance will be made based on the circumstances.

8.3 How to Submit a Complaint

If a member has a complaint, they may contact the support team 24/7 via live chat or email in Bengali or English. For general queries, visit our FAQ section — answers to frequently asked questions are available there.

8.4 Final Decision

In the event of a dispute, the decision of crickex betting's management will be considered final. All relevant information, logs and transaction history will be reviewed before a decision is made.

9

Privacy and Data Protection

9.1 Data Collection and Use

crickex betting collects, stores and processes members' personal data — solely for the purpose of operating the platform, improving services and meeting legal obligations. A specific policy is followed regarding the transfer of data to third parties.

9.2 SSL Protection

All financial transactions and personal data on crickex betting are protected through SSL encryption. Industry-standard security protocols are used to protect data.

9.3 Cookies Policy

The site uses cookies to improve the user experience. By accessing the site, the member consents to the use of cookies. Details on how cookies are used are described in the platform's privacy policy.

10

Responsible Gaming Commitment

crickex betting believes that gaming for entertainment can be enjoyed responsibly.

10.1 Age Verification

It is strictly prohibited for any person under the age of 21 to create or use an account. crickex betting may request a national identity card or other appropriate documents for age verification.

10.2 Self-Exclusion Option

If a member feels their gaming habits are getting out of control, they can temporarily or permanently suspend their account with the help of the support team. Detailed information on setting limits and self-exclusion is available on the responsible gaming page.

10.3 Gaming as Entertainment

All gaming and betting activity should be done for entertainment — not as an alternative source of income. The crickex betting platform never promises guaranteed winnings or earnings. In all types of games, the chance of losing is equal to the chance of winning.

11

Miscellaneous Provisions

11.1 Severability

If any clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain in full effect. The invalidity of one clause will not affect the validity of the agreement as a whole.

11.2 Waiver of Rights

If crickex betting does not exercise its rights in a particular instance, this will not be considered a permanent waiver of that right. The option to exercise that right again at any time in the future remains reserved.

11.3 Entire Agreement

These terms and conditions, the privacy policy and the bonus terms together form the entire agreement between crickex betting and the member. Any previous oral or written communications are replaced by this agreement.

11.4 Contact

If you have any questions about these terms, you may contact the crickex betting support team 24 hours a day, 7 days a week via live chat or email in Bengali or English.